ZF Factory Watches
At ZF Factory Watches, we are committed to delivering your luxury-style watches safely, discreetly, and efficiently. We work with reliable international courier partners to ensure secure delivery with tracking provided for every order.
If your package is lost or fails to arrive due to shipping issues, we will arrange a free reshipment at no additional cost.
Important Shipping Information
- Customers are responsible for providing accurate and complete shipping information at checkout.
- Any customs duties, taxes, or import fees imposed by local authorities are the responsibility of the buyer.
- To reduce the risk of customs delays, all parcels are shipped with customs-friendly descriptions and appropriate declared values.
- Orders are shipped directly from our international distribution center.
- Once your order is shipped, you will receive a tracking number by email.
- Please allow up to 3–5 business days for tracking information to update.
- Customs clearance times may vary by country and are beyond our control.
Shipping Methods & Costs
Shipping costs are calculated automatically at checkout based on your destination and selected shipping method.
We offer:
- Free Standard Shipping
- Paid Express Shipping
Order Processing Time
- 2–4 business days, excluding weekends and holidays.
During peak seasons or high order volumes, processing times may be slightly extended.
Estimated Delivery Time
- Express Shipping: 6–9 business days
- Standard Shipping: 10–18 business days
Delivery times are estimates and may vary depending on destination, customs inspection, and courier operations.
Customs & Import Regulations
Customs regulations differ by country. While we take steps to ensure smooth delivery, ZF Factory Watches is not responsible for customs delays, inspections, or import charges once the package enters your country.
Lost or Delayed Packages
If your package is significantly delayed or marked as lost, please contact our support team. We will investigate promptly and, if confirmed, reship your order free of charge.
Thank you for choosing ZF Factory Watches.
We value your trust and are dedicated to ensuring your watch arrives safely, securely, and on time.